Terms of Service

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

Last Revised: 2023-10-16 10:01:39

1. Overview

This Terms of Service Agreement ("Agreement") is entered into by and between Detrics LLC ("Company" or “Detrics”) and you, and is made effective as of the date of your use of this website https://www.detrics.io ("Site") or the date of electronic acceptance. This Agreement sets forth the general terms and conditions of your use of the https://www.detrics.io as well as the products and/or services purchased or accessed through our Site (the "Services"). Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement.as well as our Privacy Policy. The terms "we", "us" or "our" shall refer to Company. The terms "you", "your", "User", "customer" or “Licensee” shall refer to any individual or entity who accepts this Agreement, uses our Site, has access or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits. Company may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT AS LAST REVISED, DO NOT USE (OR CONTINUE TO USE) THIS SITE OR THE SERVICES.

2. Eligibility

This Site and the Services are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, and (iii) are not a person barred from purchasing or receiving the Services found under the laws of the United States.. If you are entering into this Agreement on behalf of a company or any corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case, the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, the Company finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement and any other obligations required by law.

3. Software License

Subject to the terms of this Agreement, Detrics grants to you a personal, non-exclusive, non-assignable and non-transferable license to use and display the software provided by or in behalf of Detrics (including any updates) only for the purpose of accesing Detrics Services. Any attempt to sublicense, assign or transfer any of the rights, duties or obligations under this license is void and may result in termination by Detrics of this Agreement and the license.

4. Rules of user conduct. Rights and Restrictions

By using this Site You acknowledge and agree that:

Your use of this Site, including any content you submit, will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.

You will not use, or attempt someone to use this Site in a manner that:

Is illegal, or promotes and/or encourages illegal activity
Promotes, encourages or engages in terrorism, violence against people, animals, or property
Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking
Infringes on the intellectual property rights of another User or any other person or entity
Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity
Interferes with the operation of this Site
Contains or installs any viruses, worms, bugs, Trojan horses, Cryptocurrency Miners or other code, files or programs designed to, or capable of, using many resources, disrupting, damaging, or limiting the functionality of any software or hardware

You will not and will not atempt someone to:

Copy or distribute in any medium any part of this Site, except where expressly authorized by Company, neither reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain improper access to any software component of the Service, in whole or in part;
Modify or create derivative works of the Service, in whole or in part (except for Integrations);
Input any virus, malware, or other harmful code into the Service;
Interfere with or disrupt the integrity of the Service or any content or data contained therein or transmitted thereby;
Use the Service in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any third party;
Copy or duplicate this Terms of Service agreement;
Modify or alter any part ofDetrics Site or any of its related technologies;
Access Companies Content (as defined below) or User Content through any technology or means other than through this Site itself
Use the Service or any Detrics Confidential Information for benchmarking or competitive analysis with respect to competitive or related products or services or to develop, commercialize, license, or sell any product, service, or technology that could, directly or indirectly, compete with the Service; or
Violate any applicable local, provincial national, or international law or regulation.

5. License Fee

In consideration of the grant of the License by Company, the Licensee must pay the License Fee.

The Licensee must pay all Fees by their due date. Failure to pay Fees by the due date will result in the immediate termination of the licenses granted under this Terms of Use which relate to the outstanding Fee.

The Licensee will pay all Fees net of any applicable withholding taxes. Company will work with the Licensee to avoid any withholding tax if exemptions, or a reduced treaty withholding rate, are available. If Company qualifies for a tax exemption, or a reduced treaty withholding rate, Company will provide reasonable documentary proof. The Licensee will provide Company reasonable evidence that it has paid the relevant authority for the sum withheld or deducted.

6. Free Trials and Pilots

Company may offer you a free trial or pilot to allow you to try our Service. Company reserves the right to set eligibility requirements and the duration for free trials and pilots.

At the end of your free trial, Company will charge the relevant subscription fee for the next billing cycle to your nominated payment method if aplicable), unless you cancel your subscription prior to the end of the free trial. If you have access to a pilot, your access to the Service will cease if you do not enter into a paid subscription prior to the end of the pilot period.

Company reserves the right to remove, cancel, restrict and/or reduce any Features, Integrations and Data Imports at its sole discretion.

7. Publicity

The Licensee grants Detrics the right to include the Licensee as a customer of Detrics in Detrics promotional material, including on its website.

8. Privacy

Company may collect certain data and information from the Licensee and any Users in connection with your use of Company´s Service according to this Terms of Service.

Any data or information will be collected and used by Company in accordance with Company’s privacy policy (available on Company’s website at: www.detrics.io as amended or updated from time to time).

9. Availability and Uptime Service Level

These entire clause govern Detrics provision of service level support to Customer.

Support Channels: In order to provide support to Customer, all technical support requests must be received by the Detrics Support Team via email at support@detrics.io. We will provide support by email from 8AM to 6PM (Argentina, Buenos Aires Time), except holidays.

Uptime Service Level Commitment. During the term of the Agreement, Detrics shall use reasonable commercial efforts, being no less than accepted industrial standards in this regard, to ensure that the Services will be accessible to Customer 75% of the time in any given calendar month, subject to the exclusions noted below (“Uptime Service Level Exclusions”).

Uptime Service Level Exclusions. The Uptime Service Level Commitment does not apply to any performance issues: (i) caused by factors outside of Detrics´s reasonable control; (ii) that resulted from any actions or inactions of Customer or any third parties; (iii) due to Maintenance; or (iv) that resulted from Customer’s equipment and/or third party equipment (not within the primary control of Detrics). This entire Clause states Customer’s sole and exclusive remedy for any failure by Detrics to provide the Services as a result of Down time resulting from breach of the Uptime Service Level.

Maintenance. “Maintenance” means those times where Detrics gives Customer reasonable prior written notice prior to the commencement of maintenance. Maintenance shall not exceed 2 hours per day, subject to a maximum 24 hours in a calendar year, except where otherwise agreed by Customer and Detrics in writing.

In those cases where Detrics services are unavailable and/or inaccesible for a period of time longer than the above-mentioned, Customer is entitled to a refund of the amount paid for the month in which the refund has been requested.

10. General

The Licensee must immediately advise Detrics if at any time the Licensee becomes aware of any breach of its obligations under this Terms of Use or under Detrics Privacy Policy.

11. Intellectual Property

In addition to the general rules above, the provisions in this Section apply specifically to your use of Companies Content posted to Site. Companies Content on this Site, including without limitation to the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein ("Companies Content"), are owned by or licensed to Detrics LLC in perpetuity, and are subject to copyright, trademark, and/or patent protection. Companies Content is provided to you "as is", "as available" and "with all faults" for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of Company. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement.

12. Disclaimer of representations and warranties

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND ANY OF THE COMPANY´S SERVICE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS". COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME. IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, AND THIRD-PARTY SERVICE PROVIDERS WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, and shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

12. Limitation of liability

IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DAMAGES THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE AND COMPANY´S SERVICES, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, "X-RATED", OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (IX) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ADDITION, You SPECIFICALLY ACKNOWLEDGE AND agree that any cause of action arising out of or related to this Site or the Services found at this Site must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action shall be permanently barred. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site. Notwithstanding any other clause of the agreement, in no event shall Detrics be liable for an amount greater than the license fee for the month in which the event for which Detrics is being claimed occured.

13. Indemnity

Licensee agrees to protect, defend, indemnify and hold harmless Company and its officers, directors, employees, agents from and against any and all claims (including third party claims), demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Company directly or indirectly arising from (i) your use of and access to this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right (iv) your violation of aplicable law; (v) any data, information, or content inputted into the Service or otherwise provided by You, including any actual or alleged infringement of third-party intelectual property rights or rights to privacy arising out of any such data, information, or content, including but not limited to Your Data. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

14. Data Transfer

If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

15. Availability of website

Subject to the terms and conditions of this Agreement and our policies, we shall use commercially reasonable efforts to attempt to provide this Site on 24/7 basis. You acknowledge and agree that from time to time this Site may be inaccessible for any reason including, but not limited to, periodic maintenance, repairs or replacements that we undertake from time to time, or other causes beyond our control including, but not limited to, interruption or failure of telecommunication or digital transmission links or other failures. You acknowledge and agree that we have no control over the availability of this Site on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.

16. Discontinued Services

Company reserves the right to cease offering or providing any of the Services at any time, for any or reason, and without prior notice. Although Company makes great effort to maximize the lifespan of all its Services, there are times when a Service we offer will be discontinued. If that is the case, that product or service will no longer be supported by Company. In such case, Company will either offer a comparable Service for you to migrate to or a refund. Company will not be liable to you or any third party for any modification, suspension, or discontinuance of any of the Services we may offer or facilitate access to.

17. No third-party beneficiaries

Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

18. Compliance with local laws

Company makes no representation or warranty that the content available on this Site are appropriate in every country or jurisdiction, and access to this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site are responsible for compliance with all local laws, rules and regulations.

19. Governing Law

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of United States, Delaware, to the exclusion of conflict of law rules.

20. Dispute Resolution

Any controversy or claim arising out of or relating to these Terms of Services will be settled by binding arbitration. Any such controversy or claim must be arbitrated on an individual basis, and must not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration must be conducted in Argentina, Buenos Aires, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

21. Titles and Headings

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein.

22. Severability

Each covenant and agreement under this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

22. Entire Agreement

These Terms of Use and our Privacy Policy available at our Site constitute the entire agreement between you and Detrics with respect to the Service. These Terms supersede any prior representations, agreements, or understandings between you and Detrics, whether written or oral, with respect to the Service including previous versions of the Terms. All terms, conditions or provisions on a purchase order or other documents shall be of no force and effect notwithstanding any acceptance of such purchase order and/or document. The English version of these Terms will control.

23. Contact Information

If you have any questions about this Agreement, please contact us by email:

support@detrics.io